A global Microsoft 365 issue is affecting many organisations, including NHS.net
Situation update
- Microsoft has applied a fix in other regions, and email is starting to flow as expected. The fix is now being applied in the EU and North America, and flow is expected to return within up to 4 hours. Some staff will already have started to have emails back up and running. There is likely to be a backlog of emails that will take several hours to clear and could run into the weekend. Please be aware that some emails may take time to come through. Microsoft has put in place a 48-hour email timeout window to help protect delayed messages while delivery catches up.
Our website is still working normally and the phone lines are functioning as normal. So for the time being we are asking patients and health professionals NOT to email us, but to call instead. However, it appears that email is returning as an option.
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